We Would Love to Hear From You!


Morelli Heating & Air Conditioning, Inc.

2470 Faber Rd.

Charleston, SC 29405


Monday - Friday
8:00am - 5:00pm

Now Hiring Technicians at Morelli Heating and Air

Available Positions

Title/Position: Customer Service Representative


Job description

  • Scheduling service and maintenance appointments
  • Scheduling repairs
  • Ordering parts
  • Maintaining Excel database
  • Taking payments
  • Handling large call volume & multitasking

Desired Skills and Experience

  • Customer Service 
  • Microsoft Office 
  • Microsoft Excel 
  • Microsoft Word 
  • Calls 
  • Questions 
  • Inquiries 
  • Client Payments 
  • Organizing 
  • Customer Experience 
  • Complaints 
  • Vendors 
  • Customer Information 
  • Purchasing 
  • Databases 
  • Administrative Work


Title/Position: Install & Service Helpers

  • Experience (Preferred)
  • Hand tools
  • Good driving record
  • Pass drug & background check


Title/Position: Install Mechanic

  • EPA Certified
  • Nate Certified (Preferred)
  • 3 + yrs experience (Preferred)
  • Knowledge of Carrier equipment (Preferred)
  • Knowledge of Mini Split systems
  • Clean driving record
  • Pass drug & background check
  • Owns their own personal hand tools

Title/Position: Service Manager


Main Requirements

Must have at least 5 years experience managing ALL aspects of HVAC. The Service Manager is responsible for managing and supervising all aspects of our service operations, as well as sales and business development. 


  • Leading and supervising a team of technicians who install, repair, and maintain heating and air conditioning systems in residences and commercial buildings. 
  • Hire and properly train new employees and provide continuing education opportunities to technicians.
  • Assist with scheduling appointments, dispatching service technicians, and go on service calls as necessary. 
  • You should have a strong mechanical and installation understanding of the tools and equipment that technicians use. 
  • Maintain contact with existing customers to ensure customer satisfaction.
  • Oversee departmental performance in order to meet profit goals.
  • Actively pursue new HVAC Service Customers.
  • Conduct service meetings, performance reviews, and strategic planning.
  • Prepare written proposals for repairs, replacements, and service contracts.

Other Requirements

  • At least 5 years work experience in all aspects of HVAC
  • Strong Organizational and Time Management skills
  • Strong Oral and Written Communication skills
  • Good Customer Service skills
  • Thorough understanding of cost structure, pricing strategies, and profit/loss
  • Good Computer Skills-MS Word, Excel, TMS-Team Management System (preferred but not required)
  • Must have valid Driver's License and clean driving record.
  • Must be able to pass a background check and drug test. 

Title/Position: Service Technician

Main Requirements
  • EPA Certified
  • Nate Certified (Preferred)
  • 3 + yrs experience (Preferred)
  • Knowledge of Carrier equipment (Preferred)
  • Knowledge of Mini Split systems
  • Clean driving record
  • Pass drug & background check
  • Owns their own personal hand tools
  • Install, maintain and repair heating, ventilation, and cooling units for both commercial and residential customers. Diagnose and repair of electronic, mechanical and electrical components of these systems.
  • Travel to job sites in service area, and work with dispatch to ensure schedule is maintained and delays are properly communicated to customer.
  • Be available to work night or weekends, on a rotating basis, to service emergency needs of our customers.
  • Maintain good working order of company vehicle including refueling as necessary, reporting any mechanical issues, and filling out and submitting monthly vehicle inspection form. Vehicles should be washed on a regular basis.
  • Maintain proper stock, parts, tools and safety equipment in the vehicle. 
  • Maintain and submit monthly mileage log forms.
  • Understand company pricing and generate appropriate customer invoice at job site. Electronically process credit car payments. Obtain customer signature at completion of job. Obtain correct customer information including email address.
  • Document all installed equipment upon arrival: make, model, serial number, type of fuel, necessary test measurements, and pictures as necessary.
  • Diagnose diverse service issues, obtain any replacement parts, calibrate system to manufacturer's recommendations, and explain fully yo customer what the issue is and what is need to correct.
  • Participate in company provided training opportunities on latest industry technologies.
  • Identify and report to owner potential opportunities for additional business (newer system, service contracts, and additional services).
  • Five to seven years experience in installation, maintenance, and troubleshooting and correcting diverse HVAC service issues. 
  • Good analytical skills and attention to detail with ability to read and interpret blueprints, plans and manuals. 
  • Excellent customer service skills with desire to exceed customer expectations.
  • Ability to work independently in a timely manner, making sure job is done correctly the first time.
Other Requirements
  • Well groomed, neat appearance.
  • Valid driver's license and clean driving record.
  • Valid social security number. 
  • Must be able to pass drug test(s) as required by company.
  • Lift up to 50 pounds; be able to push, pull, carry or maneuver heavier items (with additional manpower or appropriate devices); carry ladders; work from heights, work in small crawl spaces.
  • Observe all company procedures and safety rules. 
  • Maintain accurate time records and send to payroll when required.
  • Work as part of our team to ensure customer satisfaction.

Captcha Image

turn to the experts


factory authorized dealer